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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

LISA BUDD

December 13, 2022

5  out of  5 rating by LISA BUDD
"Brian Carver is absolutely the best insurance agent for State Farm! He is a fabulous communicator and resolves requests expeditiously. He has amazing follow up and makes sure everything is resolved to the customers satisfaction. Spot on and terrific!!!!!"

Nathan Skidmore

August 15, 2022

5  out of  5 rating by Nathan Skidmore
"Anna is the best!"

Arvo

January 24, 2022

5  out of  5 rating by Arvo
"Thank you sir. One star was a regret. You have taken great care of my family for years."

Susie

January 6, 2022

5  out of  5 rating by Susie
"Personable, caring, very responsive!! Charley and his team are great! They listen and are very good at returning calls. You really need this kind of team behind you. Totally recommend them. Give them a call. Truly are the best in this business."

Ashley Mohorne

October 20, 2021

5  out of  5 rating by Ashley Mohorne
"Very nice compassionate ppl go out there way to.help they customers keep up the great work"

Lee Cole

August 4, 2021

5  out of  5 rating by Lee Cole
"Jennifer Cole was able to save me money on my three Auto policies while increasing the coverage that I had and also got me into a lower deductible. Awesome service and awesome staff."

Ken Swygert

June 22, 2021

5  out of  5 rating by Ken Swygert
"Charlie Pelt State Farm agency is very professional and informative in both the insurance industry and the mortgage industry. We recently purchased four new vehicles at one time, and due to the experience of Jennifer Cole, we were able to get one of the highest coverages for all of our vehicles, while our over all monthly premium only increased by $28, due to all the discounts that Jennifer was able to provide. Also, Charlie is a mortgage broker for Rocket Mortgage. He was able to get us a new 15 year mortgage that cut 13 years off of our previous mortgage, while saving us $1000 in our overall monthly expenses. Plus, we were able to take enough equity out of our house in order to do some up grades. We repainted the inside of the house and are now in the process of redoing all the floors. Charlie Pelt State Farm has been very versatile in helping to meet all of our car and household needs. Thanks Charlie for all that your office has done for my family. Ken Swygert"

Dave Legrand

April 23, 2021

5  out of  5 rating by Dave Legrand
"I got a nice quote from Samantha Bagnato she was very helpful"

Cynthia Church

April 23, 2021

5  out of  5 rating by Cynthia Church
"The agent or the person that I spoke to Samantha Bagnato was very helpful"

Very Okay

April 19, 2021

5  out of  5 rating by Very Okay
"Very responsive and helpful. I spoke with Samantha and she was able to answer all of my questions and even made suggestions that I hadn't thought of. 10/10 service :)"

Christian Bagnato

April 16, 2021

5  out of  5 rating by Christian Bagnato
"I’ve never had a bad experience coming here! Everyone is knowledgeable and friendly, and I feel like I’m well taken care of."

Glenn Carroll

April 16, 2021

5  out of  5 rating by Glenn Carroll
"Great service and professional. We asked for a quote on a rental property and got an immediate and competitive quote."

Teresa Cooper

April 16, 2021

5  out of  5 rating by Teresa Cooper
"The staff is amazing including friendly & professional!!! I am excited to have them taking care of my insurance needs!"

Will Hughes

April 15, 2021

5  out of  5 rating by Will Hughes
"Very professional and comfortable atmosphere. I highly recommended this team!!"

Edna Wright

April 15, 2021

5  out of  5 rating by Edna Wright
"I like the customer service this agent offers! Friendly employees that care about the customers and go above and beyond to ensure they are satisfied! I highly recommend them!"

Kay Blalock

April 14, 2021

5  out of  5 rating by Kay Blalock
"Very good State Farm agent! Their office is very professional and knowledgeable about all of the services they offer! If you have any questions they get you an answer very quick!"

Kammie Hartley

April 14, 2021

5  out of  5 rating by Kammie Hartley
"Brian and Ellie were very tentative to my families needs! They went above and beyond to satisfy us."

Christian Kelly

December 9, 2020

5  out of  5 rating by Christian Kelly
"All of the staff are friendly and personable! I have nothing but good things to say about this insurance agency!"

Christal Eade

December 7, 2020

5  out of  5 rating by Christal Eade
"Great customer service. Very personable and my payments have never been so low!!"

Catherine Thompson

November 20, 2020

5  out of  5 rating by Catherine Thompson
"Love this insurance, I've never had such a low monthly payment and incredibly nice people."

Jehangir Khan

September 27, 2020

5  out of  5 rating by Jehangir Khan
"Great service!"

Lenora White

September 25, 2020

5  out of  5 rating by Lenora White
"Excellent service..Hunter was very helpful and informative."

Tracey Stegall

August 28, 2020

4  out of  5 rating by Tracey Stegall
"Very polite an helpful."

Ryan Jackson

June 6, 2020

5  out of  5 rating by Ryan Jackson
"I would recommend Kurtis Thomas. The guy got me token care of in no time, over the phone at that. Very professional even got a life insurance policy added with my vehicle insurance. All in the same day."

David Crawley Sr.

May 6, 2020

5  out of  5 rating by David Crawley Sr.
"This review is about a great guy his name is Chase he was very professional we tried to work with our insurance company that we had for years they would not budge trying to get us better deals on insurance chase was great now me and my wife or a lot better off thank you Chase and Charlie Pelt State Farm your the best"