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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Camille Earnhart

Camille Earnhart

January 29, 2025

5  out of  5
rating by Camille Earnhart
"I had a great experience working with Karli, she was very helpful, answered all my questions, and made the whole process easy. I feel confident knowing I have the right coverage, and she even found ways to save me money. Highly recommend!"
We responded:
"Thank you Camille for your 5-star review! The Charlie Pelt State Farm team in Jackson strives to provide excellent customer service! We aim to help you choose the right auto, home, life, and health coverage to fit your insurance needs! "
Profile photo of Maury Webb

Maury Webb

January 24, 2025

5  out of  5
rating by Maury Webb
"This young man is up front and straight, makes you feel comfortable and he's very knowledgeable about his profession with a touch of humor 😁👍🏽"
We responded:
"Thank you, Maury, for your 5-star review! The team at Charlie Pelt in Jackson loves to help make sure you have the right auto, home, life, and health coverage to fit your insurance needs!"
Profile photo of Ken Yasinski

Ken Yasinski

January 23, 2025

5  out of  5
rating by Ken Yasinski
"I just added a new car to my insurance and had a question about my monthly bill. The phone was answered quickly and my question answered quickly. I appreciate the knowledgeable and personal service by State Farm."
We responded:
"Thank you for your 5-star review! The team here at Charlie Pelt State Farm in Jackson always strives to provide excellent customer service for your auto, home, life, and health insurance needs! "
Profile photo of Kristie Hudson

Kristie Hudson

January 21, 2025

5  out of  5
rating by Kristie Hudson
"Kaylee is very helpful!"
We responded:
"Thank you Kristie for your 5 star review! Charlie Pelt State Farm in Jackson strives to provide excellent customer service! We help you find the right auto, home, life, and health coverage to fit your needs! "
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Matt Dalaimo

January 21, 2025

5  out of  5
rating by Matt Dalaimo
"Kaylee was great!"
We responded:
"Thank you for your 5-star review! We are happy to be able to assist you with your auto, home, life, and health insurance needs here in Jackson! "
Profile photo of Amanda Sherwood

Amanda Sherwood

January 16, 2025

5  out of  5
rating by Amanda Sherwood
"This State Farm office has always been very helpful to me and very friendly. They go above and beyond foe their customers.thank you Donavan for being so kind to me today.it is always a pleasure talking to yall"
We responded:
"Thank you, Amanda, for your 5-star review! Charlie Pelt State Farm here in Jackson, is always here to help! We are here to assist you with finding the right auto, home, life, and health coverage to fit your needs! "
Profile photo of Robert

Robert

January 15, 2025

5  out of  5
rating by Robert
"Amber very thoughtful and helpful with my problem very certious and an swerved all questions I had.. couldn't ask for better service."
We responded:
"Thank you, Robert, for your 5* review! We strive to provide excellent customer service and to help make sure you have the right insurance coverage that fits your needs! "
Profile photo of Kaylee SV

Kaylee SV

January 15, 2025

5  out of  5
rating by Kaylee SV
"Amber is so helpful 🙏"
We responded:
"Thank you, Kaylee, for your 5-star review! We agree, Amber is awesome! "
Profile photo of Tiffany Leslie

Tiffany Leslie

January 9, 2025

5  out of  5
rating by Tiffany Leslie
"Always helpful and responsive. We highly recommend."
We responded:
"Thank you, Tiffany, for that 5* review! We strive to provide the best customer service for our customers, and to make the insurance process as easy as possible! "
Profile photo of kathy sims

kathy sims

January 9, 2025

5  out of  5
rating by kathy sims
"Thank you, Brandon, he was very knowledgeable and helped us with our new auto and home policy. I highly recommend Brandon for your agent."
We responded:
"Thank you, Kathy, for your 5-star review! We always want to provide you the knowledge to help you make the right decision for your auto, home, life, and health needs! "
Profile photo of Chad Cannon

Chad Cannon

January 2, 2025

5  out of  5
rating by Chad Cannon
"I have been with State Farm for quite some time now and the customer service is always spot on! Brian Carver is always very professional and knowledgeable no matter what questions I have."
We responded:
"Thank you, Chad, for your 5-star review! We strive to provide excellent customer service and make sure you have the right coverage for you! "
Profile photo of Lisa Budd

Lisa Budd

October 30, 2024

5  out of  5
rating by Lisa Budd
"I have been with Charlie Pelt - State Farm for around 20 years. I can't say enough about how wonderful they are and completely customer focused. Any time that I have had an issue, needed information, or help regarding a claim, they have communicated with me quickly and resolved the concern immediately. I refer anyone looking for an agent to call Charlie Pelt!!"
We responded:
"Thank you, Lisa, for your 5-star review! We strive to provide our customers with excellent customer service and to help make sure they have the right coverage to fit their needs!!! "
Profile photo of genii r

genii r

October 8, 2024

5  out of  5
rating by genii r
"A lot of companies reached out to me. But Donovan from State Farm was the best because of his patience, his tone and consideration. I'm happy with my quote."
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm strives to help you, and your loved ones make sure you have the right coverage to fit your needs! "
Profile photo of Loomas Ivey

Loomas Ivey

October 7, 2024

5  out of  5
rating by Loomas Ivey
"Amber done a great job"
We responded:
"Thank you for your 5-star review! The team at Charlie Pelt State Farm strives to provide excellent customer service! We want to help make sure you have the right coverage to fit your insurance needs! "
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jeannie arther

September 24, 2024

5  out of  5
rating by jeannie arther
"My agent for 12ish years. Always helpful. Always at my service. Crystal has been most helpful with my recent inquiries. Thank you for saving me money!💰"
We responded:
"Thank you, Jeannie, for your 5***** review! Charlie Pelt State Farm is here to help make sure you have the right coverage that fits your needs! We are happy to hear we helped you save some money in the process! "
Profile photo of Eddy Oliver

Eddy Oliver

September 24, 2024

5  out of  5
rating by Eddy Oliver
"Great customer service ."
We responded:
"Thank you, Eddy, for your 5-star review! The team at Charlie Pelt State Farm strives to provide excellent customer service and to help you find the right coverage to fit your needs! "
Profile photo of Candace Taylor

Candace Taylor

September 19, 2024

5  out of  5
rating by Candace Taylor
"Amber has always been such a big help. I would highly recommend her for all of your insurance needs."
We responded:
"Thank you, Candace, for your 5-star review! Charlie Pelt State Farm is here to help you with all your insurance needs! "
Profile photo of Amanda Nix

Amanda Nix

September 12, 2024

5  out of  5
rating by Amanda Nix
"Great customer service!"
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm strives to provide excellent customer service and to make the insurance process as simple as possible! "
Profile photo of Curt St. Germaine

Curt St. Germaine

September 11, 2024

5  out of  5
rating by Curt St. Germaine
"I was very surprised by a call I got from Donavan at state farm he just wanted to check on us and see if we needed anything. This was something that in all my adult life someone had done. He didn't try to sell us anything but you can bet if I need any further service I will definitely call Donavan and will recommend him to friends and family"
We responded:
"Thank you for your 5-star review! We strive to provide excellent customer service and to make sure you know we care! "
Profile photo of Katherine Rhodes

Katherine Rhodes

September 10, 2024

5  out of  5
rating by Katherine Rhodes
"I have been with Charlie Pelt (Luke Weaver) since 1984....thru all the ups and downs of life they have consistently been there providing excellent service and answers !"
We responded:
"Thank you, Katherine, for your 5-star review! Charlie Pelt State Farm strives to provide excellent customer service to make sure you know we are here to help you and your loved ones! "
Profile photo of Eileen Fink

Eileen Fink

September 9, 2024

5  out of  5
rating by Eileen Fink
"Thank you so much for your patience and support."
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm is here to help make sure you have the right coverage you need and to strive to provide you with excellent customer service! "
Profile photo of Erica Hall

Erica Hall

September 6, 2024

5  out of  5
rating by Erica Hall
"Statefarm always helping out the best way they can. Donavan Pope with Charlie Pelt office was very helpful to my husband."
We responded:
"Thank you, Erica, for your 5-star review! We aim to provide the best customer service possible and to make sure you have the right coverage to fit your needs! "
Profile photo of Sara Baxter

Sara Baxter

September 3, 2024

5  out of  5
rating by Sara Baxter
"I normally do not leave reviews, but I had the best interaction with Donovan. He was very polite, professional, and informative. He was able to have coverage on my suv within less then hour if that. Very impressed by his professionalism. Thank you Donovan if you see this!!"
We responded:
"Thank you, Sara, for your 5-star review! Charlie Pelt State Farm strives to provide you and your loved ones with excellent customer service and to help make sure you have the right coverage to fit your needs! "
Profile photo of Cayla Wajda

Cayla Wajda

August 29, 2024

5  out of  5
rating by Cayla Wajda
"I highly recommend Amber due to her consistent friendliness and professionalism. She has been my best insurance agent yet, and I intend to remain her client for years. Thank you, Amber, for your outstanding service and assistance!"
We responded:
"Thank you, Cayla, for your 5***** review!! We appreciate your recommendation! We strive to provide excellent customer service! "
Profile photo of Jennifer Kersey

Jennifer Kersey

August 28, 2024

5  out of  5
rating by Jennifer Kersey
"I have had nothing but great experiences with this agency. Everyone there is so helpful and kind. I've worked with Brian for quite some time, but recently needed a quick solution and both Jennifer and Donovan were simply phenomenal. With insurance rates through the roof, it's nice to have someone who can understand and try their best to make it affordable in this economy. Thank you, guys! Keep up the great work!"
We responded:
"Thank you, Jennifer, for your 5***** review! Charlie Pelt State Farm is here to help make sure you have the right coverage to fit your needs. "