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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennie Keck

Jennie Keck

April 15, 2025

5  out of  5
rating by Jennie Keck
"I know it’s never easy after an accident with getting your vehicle repaired but this experience is the best I’ve ever experienced great service with Gerber Coll so far supposed to pick up my car Friday!"
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Amber Reed

April 14, 2025

5  out of  5
rating by Amber Reed
"Amber Candler , she’s awesome! I wouldn’t choose anyone else to have insurance with !"
We responded:
"Thank you, Amber, for your 5* review! We agree Amber and the Jackson team are awesome! They strive to help make sure you have the right auto, home, life, and health coverage to fit your needs!"
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Jody Carver

April 2, 2025

5  out of  5
rating by Jody Carver
"Brian and the Jackson staff are always helpful and willingly do go above and beyond! Best customer service!"
We responded:
"Thank you Jody for your 5* review! Our Charlie Pelt State Farm team in Jackson strives to provide excellent customer service and to help you find the right auto, home, life, and health coverage to fit your needs!"
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Terri Lynch

March 27, 2025

5  out of  5
rating by Terri Lynch
"Very friendly and helpful staff! Anytime we need something Brian is always there to take care of us. I would highly recommend visiting these folks and see what kind of help they have for you!"
We responded:
"Thank you, Terri, for your 5* review!! The Charlie Pelt State Farm team in Jackson strives to provide excellent customer service for you and your loved ones! We are here to help make sure you have the right auto, home, life, and health coverage to fit your insurance needs! "
Profile photo of Tameka Usher

Tameka Usher

March 6, 2025

5  out of  5
rating by Tameka Usher
"Amber was very friendly and helped us with all questions that we had. All questions were clarified."
We responded:
"Thank you for your 5* review Tameka! Our Charlie Pelt State Farm team in Jackson strive to provide the excellent customer service! "
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Tabetha Day

February 8, 2025

5  out of  5
rating by Tabetha Day
"I had an amazing experience working with Amber at State Farm. She has phenomenal customer service, worked swiftly on my quote and even got me more coverage than my previous insurance company. The best part, it's affordable! I HIGHLY recommend this branch! Thank you guys so much for caring about us!"
We responded:
"Thank you, Tabetha, for your 5* review! Charlie Pelt State Farm in Jackson is always striving to provide you with the best coverage to fit your auto, home, life, and health insurance needs! "
Profile photo of Daniel Zdonczyk

Daniel Zdonczyk

February 6, 2025

5  out of  5
rating by Daniel Zdonczyk
"We have use this company in Jackson for years. They provide personal attention and have been always very helpful to our family"
We responded:
"Thank you for your 5-star review!! The team at Charlie Pelt State Farm in Jackson is always striving to provide excellent customer service, and help make sure you have the right auto, home, life, and health coverage to fit your insurance needs!"
Profile photo of Camille Earnhart

Camille Earnhart

January 29, 2025

5  out of  5
rating by Camille Earnhart
"I had a great experience working with Karli, she was very helpful, answered all my questions, and made the whole process easy. I feel confident knowing I have the right coverage, and she even found ways to save me money. Highly recommend!"
We responded:
"Thank you Camille for your 5-star review! The Charlie Pelt State Farm team in Jackson strives to provide excellent customer service! We aim to help you choose the right auto, home, life, and health coverage to fit your insurance needs! "
Profile photo of Maury Webb

Maury Webb

January 24, 2025

5  out of  5
rating by Maury Webb
"This young man is up front and straight, makes you feel comfortable and he's very knowledgeable about his profession with a touch of humor 😁👍🏽"
We responded:
"Thank you, Maury, for your 5-star review! The team at Charlie Pelt in Jackson loves to help make sure you have the right auto, home, life, and health coverage to fit your insurance needs!"
Profile photo of Ken Yasinski

Ken Yasinski

January 23, 2025

5  out of  5
rating by Ken Yasinski
"I just added a new car to my insurance and had a question about my monthly bill. The phone was answered quickly and my question answered quickly. I appreciate the knowledgeable and personal service by State Farm."
We responded:
"Thank you for your 5-star review! The team here at Charlie Pelt State Farm in Jackson always strives to provide excellent customer service for your auto, home, life, and health insurance needs! "
Profile photo of Kristie Hudson

Kristie Hudson

January 21, 2025

5  out of  5
rating by Kristie Hudson
"Kaylee is very helpful!"
We responded:
"Thank you Kristie for your 5 star review! Charlie Pelt State Farm in Jackson strives to provide excellent customer service! We help you find the right auto, home, life, and health coverage to fit your needs! "
Profile photo of Matt Dalaimo

Matt Dalaimo

January 21, 2025

5  out of  5
rating by Matt Dalaimo
"Kaylee was great!"
We responded:
"Thank you for your 5-star review! We are happy to be able to assist you with your auto, home, life, and health insurance needs here in Jackson! "
Profile photo of Amanda Sherwood

Amanda Sherwood

January 16, 2025

5  out of  5
rating by Amanda Sherwood
"This State Farm office has always been very helpful to me and very friendly. They go above and beyond foe their customers.thank you Donavan for being so kind to me today.it is always a pleasure talking to yall"
We responded:
"Thank you, Amanda, for your 5-star review! Charlie Pelt State Farm here in Jackson, is always here to help! We are here to assist you with finding the right auto, home, life, and health coverage to fit your needs! "
Profile photo of Robert

Robert

January 15, 2025

5  out of  5
rating by Robert
"Amber very thoughtful and helpful with my problem very certious and an swerved all questions I had.. couldn't ask for better service."
We responded:
"Thank you, Robert, for your 5* review! We strive to provide excellent customer service and to help make sure you have the right insurance coverage that fits your needs! "
Profile photo of Tiffany Leslie

Tiffany Leslie

January 9, 2025

5  out of  5
rating by Tiffany Leslie
"Always helpful and responsive. We highly recommend."
We responded:
"Thank you, Tiffany, for that 5* review! We strive to provide the best customer service for our customers, and to make the insurance process as easy as possible! "
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kathy sims

January 9, 2025

5  out of  5
rating by kathy sims
"Thank you, Brandon, he was very knowledgeable and helped us with our new auto and home policy. I highly recommend Brandon for your agent."
We responded:
"Thank you, Kathy, for your 5-star review! We always want to provide you the knowledge to help you make the right decision for your auto, home, life, and health needs! "
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Chad Cannon

January 2, 2025

5  out of  5
rating by Chad Cannon
"I have been with State Farm for quite some time now and the customer service is always spot on! Brian Carver is always very professional and knowledgeable no matter what questions I have."
We responded:
"Thank you, Chad, for your 5-star review! We strive to provide excellent customer service and make sure you have the right coverage for you! "
Profile photo of Lisa Budd

Lisa Budd

October 30, 2024

5  out of  5
rating by Lisa Budd
"I have been with Charlie Pelt - State Farm for around 20 years. I can't say enough about how wonderful they are and completely customer focused. Any time that I have had an issue, needed information, or help regarding a claim, they have communicated with me quickly and resolved the concern immediately. I refer anyone looking for an agent to call Charlie Pelt!!"
We responded:
"Thank you, Lisa, for your 5-star review! We strive to provide our customers with excellent customer service and to help make sure they have the right coverage to fit their needs!!! "
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genii r

October 8, 2024

5  out of  5
rating by genii r
"A lot of companies reached out to me. But Donovan from State Farm was the best because of his patience, his tone and consideration. I'm happy with my quote."
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm strives to help you, and your loved ones make sure you have the right coverage to fit your needs! "
Profile photo of Loomas Ivey

Loomas Ivey

October 7, 2024

5  out of  5
rating by Loomas Ivey
"Amber done a great job"
We responded:
"Thank you for your 5-star review! The team at Charlie Pelt State Farm strives to provide excellent customer service! We want to help make sure you have the right coverage to fit your insurance needs! "
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jeannie arther

September 24, 2024

5  out of  5
rating by jeannie arther
"My agent for 12ish years. Always helpful. Always at my service. Crystal has been most helpful with my recent inquiries. Thank you for saving me money!💰"
We responded:
"Thank you, Jeannie, for your 5***** review! Charlie Pelt State Farm is here to help make sure you have the right coverage that fits your needs! We are happy to hear we helped you save some money in the process! "
Profile photo of Eddy Oliver

Eddy Oliver

September 24, 2024

5  out of  5
rating by Eddy Oliver
"Great customer service ."
We responded:
"Thank you, Eddy, for your 5-star review! The team at Charlie Pelt State Farm strives to provide excellent customer service and to help you find the right coverage to fit your needs! "
Profile photo of Candace Taylor

Candace Taylor

September 19, 2024

5  out of  5
rating by Candace Taylor
"Amber has always been such a big help. I would highly recommend her for all of your insurance needs."
We responded:
"Thank you, Candace, for your 5-star review! Charlie Pelt State Farm is here to help you with all your insurance needs! "
Profile photo of Amanda Nix

Amanda Nix

September 12, 2024

5  out of  5
rating by Amanda Nix
"Great customer service!"
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm strives to provide excellent customer service and to make the insurance process as simple as possible! "
Profile photo of Curt St. Germaine

Curt St. Germaine

September 11, 2024

5  out of  5
rating by Curt St. Germaine
"I was very surprised by a call I got from Donavan at state farm he just wanted to check on us and see if we needed anything. This was something that in all my adult life someone had done. He didn't try to sell us anything but you can bet if I need any further service I will definitely call Donavan and will recommend him to friends and family"
We responded:
"Thank you for your 5-star review! We strive to provide excellent customer service and to make sure you know we care! "