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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Stapp

October 10, 2026

5  out of  5
rating by Stephen Stapp
"Amber Candler was awesome.. Very courteous and professional.. Answered all my questions and helped me save on my insurance rate every month.. Highly recommend Amber for your insurance needs"
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Corbin Johnson

October 10, 2026

5  out of  5
rating by Corbin Johnson
"Great insurance team since I’ve had them. Amber is usually the agent I deal with and she’s great and timely in her service. Everyone is very down to earth and work with you on any ordeals you may encounter."
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kenneth dozier

October 9, 2026

5  out of  5
rating by kenneth dozier
"Amber Candler was able to save me over a hundred dollars a month on my auto insurance."
We responded:
"Thank you for your 5* review! Our Charlie Pelt State Farm team in Jackson is here to help you save on your insurance needs!"
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Joseph Stephenson

October 9, 2026

5  out of  5
rating by Joseph Stephenson
"Amber helped me obtain life insurance and explained the benefits of starting at my age. Highly recommended."
We responded:
"Thank you for your 5* review! I am glad to hear Amber was able to help get you the life insurance you needed to help you protect your loved ones! "
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Brooke King

October 7, 2026

5  out of  5
rating by Brooke King
"Amber was so helpful! I highly recommend her & this location!!"
We responded:
"Thank you for your 5-star review! I am happy to hear that Amber at our Jackson office helped you with your insurance needs! "
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Caroline Marquez

October 7, 2026

5  out of  5
rating by Caroline Marquez
"Very polite and professional. Always ready to help. Great follow thru. Very informed. Just overall nice group of people."
We responded:
"Thank you for your 5* review! Our Jackson Charlie Pelt State Farm team is here to help make sure you have the right coverage and to make the insurance process as simple as possible."
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John Fraser

October 7, 2026

5  out of  5
rating by John Fraser
"I finally found an exceptional and professional State Farm associate at the Jackson ga location. Shelly immediately handled my situation with knowledgeable assistance. Shelly actually made my bad feelings about State Farm change and to realize that their is good people who are there to help no matter where they work, so Ty to a wonderful experience finally, thanks to Shelly."
We responded:
"Thank you, John, for your 5-star review! I am glad Shelly in our Jackson office was able to help you and made the insurance process easy for you! "
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Meriam Dume

October 6, 2026

5  out of  5
rating by Meriam Dume
"Thank you Tyler at Charlie Pelt Statefarm for your help and great customer service! Tyler was able to help me save money on my premium when my rate went up. Thanks for taking the time to research ways to help me save."
We responded:
"Thank you for your 5-star review! We agree, Amber at our Charlie Pelt Jackson office is great! She is here to help make sure you have the right insurance coverage to fit your needs!"
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Harris

September 30, 2026

5  out of  5
rating by Harris
"We’ve been with Charlie Pelt State Farm for years and have been treated with the utmost respect and care since day one. All of his representatives, especially Darlene, are wonderful and truly make you feel like family. 100% recommend if you want to be treated like a person, not just a number!"
We responded:
"Thank you for your 5-star review! I am so happy to hear the Jackson Charlie Pelt team is taking care of all your insurance needs! We strive to provide excellent customer service! "
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Brian Elder

September 24, 2026

5  out of  5
rating by Brian Elder
"Jennifer was fabulous handling the logistics for me when I really needed a hand! She is awesome! Thank you!!!!"
We responded:
"Thank you for your 5-star review! We agree Jennifer in our Jackson office is always there for our customers and helps to make sure they have the right coverage they need!"
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Donna Cheek

September 23, 2026

5  out of  5
rating by Donna Cheek
"Susan made it easy to do business with and really looks after your account. She was great helping and answering all my questions."
We responded:
"Thank you, Donna, for your 5-star review! Our Jackson Charlie Pelt team is here to help make sure you have the right coverage you need! I am glad to hear Susan provided excellent service and make the insurance process as simple as possible. "
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Delmez Turner

September 23, 2026

5  out of  5
rating by Delmez Turner
"Ms Susan is always helpful every time I have an issue she definitely be right there to sum things up as much as possible and she works hard hard on satisfying her clients. 💯💯💯💯💯"
We responded:
"Thank you for your 5-star review! Our Jackson office is here to help make sure you have the right coverage you need and strive to provide excellent customer service! "
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Sheree Long

September 23, 2026

5  out of  5
rating by Sheree Long
"Called for home insurance quote got one from Jenny she was wonderful, explained everything and had excellent communication!!"
We responded:
"Thank you for your 5* review! Jenny, at our Charlie Pelt State Farm office in Jackson is amazing! I am glad to hear she made the insurance process simple! "
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Whitney Smith

September 23, 2026

5  out of  5
rating by Whitney Smith
"Jenny did a great job collecting my information needed for a quote. She was both patient and kind as I gathered the items needed."
We responded:
"Thank you Whitney for your 5-star review! Jenny at our Jackson Charlie Pelt State Farm is here to make the insurance process as simple as possible. I am glad to hear she helped you with your insurance needs!"
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Bryan Ramey

September 18, 2026

5  out of  5
rating by Bryan Ramey
"Amber was a huge help getting me insurance and saving me $100s annually. Great customer service, would highly recommend."
We responded:
"Thank you, Bryan, for your 5* review! Our Jackson Charlie Pelt State Farm team is here to help make sure you have the right coverage to fit your needs! I am glad that Amber was also able to help you save on your insurance! "
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Rick Moorer

September 9, 2026

5  out of  5
rating by Rick Moorer
"Amber Candler @ State Farm Insurance iwas an excellent agent for my insurance needs. She help by bundling my insurance and saved me a pretty penny.
Well worth the move over to State Farm Insurance Company.
Thank you Amber for doing a great job for me and Tara you're the best

Thanks tall you do!"
We responded:
"Thank you for your 5* review! Our Charlie Pelt State Farm team is here to help make sure you have the right coverage you need and to help you save! "
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Amy Passmore

August 28, 2026

5  out of  5
rating by Amy Passmore
"I can’t recommend Brian Carver enough! He is always professional, friendly, knowledgeable, and incredibly responsive. I make policy changes more often than I’d like to admit, and Brian is always quick to take care of whatever I need and makes the entire process easy and stress-free. He truly goes above and beyond for his clients and is someone you can count on. It’s rare to find this level of personal service and professionalism. Five stars all the way!"
We responded:
"Thank you, Amy, for your 5* review! We couldn't agree more, Brian at our Jackson office is one of the best! I am glad to hear he was able to help you with getting the right insurance coverage you needed! "
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Matthew

August 25, 2026

5  out of  5
rating by Matthew
"I have been working with Jennifer Cole to handle all of my insurance needs for five years. She is professional, friendly, communicates effectively, and handles things promptly. I could not ask for better service. I highly recommend Jennifer Cole and Charlie Pelt State Farm."
We responded:
"Thank you, Matthew, for your 5* review! Our Jackson office is here to help make sure you have the right coverage to fit your needs! We aim to help make the insurance process simple!"
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None Of your business

July 18, 2026

3  out of  5
rating by None Of your business
"I was quoted the wrong information by staff regarding my auto insurance policy. What discount when I was quoted 375 but then 550 big difference."
We responded:
"Thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. We understand how frustrating it can be when a quote changes, and we'd appreciate the opportunity to review what happened. Insurance quotes can be affected by several different factors, and we would like to take a closer look at your specific situation. please give our office a call at 770-775-1222 so we can discuss your concerns and answer any questions you may have. "
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Jillian Bouchard

July 16, 2026

5  out of  5
rating by Jillian Bouchard
"5 stars all day! Brian Carver has walked me through life insurance, auto insurance and homeowners insurance. He took the time to explain everything and dealt with every question I had."
We responded:
"Thank you, Jillian, for your 5-star review! Our Jackson Charlie Pelt Team is here to help make the insurance process as simple as possible and to help make sure you have the right coverage you need!"
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Just Right

July 9, 2026

5  out of  5
rating by Just Right
"Susan is the true meaning of someone going above & beyond the call of her job!!!! She was extremely helpful, knowledgeable of my concerns and made the process seamless! Such a professional!! Thanks Susan for EVERYTHING. Kya"
We responded:
"Thank you for your 5* review! Our Jackson Charlie Pelt State Farm team is here to help make sure you have the right coverage to fit you and your loved one's needs! We also strive to provide top notch customer service and to make the insurance process and simple as possible! "
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Scott Shaw

June 22, 2026

5  out of  5
rating by Scott Shaw
"You’re gonna be happy with any agent that you work with here but I gotta give Brian a shout out because he’s fast he’s always polite and just overall great to work with!"
We responded:
"Thank you, Scott, for your review! We agree, our Jackson Charlie Pelt State Farm team always strives to provide excellent customer service and to help make sure you have the right coverage you need! "
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Montana Carter

June 18, 2026

5  out of  5
rating by Montana Carter
"Brain Carver has gone above and beyond to give me security and peace of mind across so many seasons of life: college, PA school, and now my first home with my husband. Couldn’t recommend more. Outstanding job!"
We responded:
"Thank you, Montana, for your wonderful review! Our Jackson Charlie Pelt State Farm team is here to help make sure you have the right insurance coverage to help protect you and your family. We are glad to hear that Brian was able to provide such excellent service to you! "
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Jodi Autry

June 5, 2026

4  out of  5
rating by Jodi Autry
"I have been a State Farm customer since way back in 91, when I received first Driver's license. I have had many different types of insurance through State Farm. I wanted to say that Charlie Pelt's office is staffed by super-intelligent super knowledgeable and helpful people. From needing a binder RIGHT NOW because I was standing in the courthouse and had forgotten. Needing help getting a claim filed. Needing help finding a repair for a roof claim, They do it all. They've saved me money every year and policy addition. They routinely listen to who I am and what my life is like, and they help me stay covered appropriately with the least amount of money out of my pocket. I love this office.I love this staff.Thank you, Charlie, for having great staff"
We responded:
"Thank you, Jodi, for that amazing review! Our Jackson Charlie Pelt team is here for you and your loved ones! We strive to go above and beyond for our customers, because it's about being there in the moments that matter most! "
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Kelsey

May 5, 2026

5  out of  5
rating by Kelsey
"Amber has been such a big help with my insurance. She is always so knowledgeable and quick to respond. Would recommend again and again."
We responded:
"Thank you for your 58 review, Kelsey! Our Jackson Charlie Pelt State Farm team is here to make sure you have the right coverage you need to help protect you and your loved ones! "