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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cayla Wajda

Cayla Wajda

August 29, 2024

5  out of  5
rating by Cayla Wajda
"I highly recommend Amber due to her consistent friendliness and professionalism. She has been my best insurance agent yet, and I intend to remain her client for years. Thank you, Amber, for your outstanding service and assistance!"
We responded:
"Thank you, Cayla, for your 5***** review!! We appreciate your recommendation! We strive to provide excellent customer service! "
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Jennifer Kersey

August 28, 2024

5  out of  5
rating by Jennifer Kersey
"I have had nothing but great experiences with this agency. Everyone there is so helpful and kind. I've worked with Brian for quite some time, but recently needed a quick solution and both Jennifer and Donovan were simply phenomenal. With insurance rates through the roof, it's nice to have someone who can understand and try their best to make it affordable in this economy. Thank you, guys! Keep up the great work!"
We responded:
"Thank you, Jennifer, for your 5***** review! Charlie Pelt State Farm is here to help make sure you have the right coverage to fit your needs. "
Profile photo of Kayanna Long

Kayanna Long

August 28, 2024

5  out of  5
rating by Kayanna Long
"Thank you for assisting! Great customer service."
We responded:
"Thank you for your 5-star review! We strive to provide excellent customer service and to provide you and your loved ones with the right coverage you need!"
Profile photo of Dinah Adcock

Dinah Adcock

August 28, 2024

5  out of  5
rating by Dinah Adcock
"Crystal was amazing. She answered my questions satisfactorily, was fast and efficient, and provided excellent service in a kind manner."
We responded:
"Thank you, Dinah, for your 5-star review! Charlie Pelt State Farm is here to help make sure you have the right insurance coverage to fit your needs, and we strive to provide excellent customer service! "
Profile photo of David Popwell

David Popwell

August 28, 2024

5  out of  5
rating by David Popwell
"Crystal Maddox took her time to go over as many options as possible while providing multiple estimates to ensure I was happy. Very professional and took the time to explain differences in policies from existing coverage. I’m getting a lot more coverage and saving some money each month! Thank you!"
We responded:
"Thank you, David, for your 5-star review! We strive to provide the best customer service as possible, while making sure we help you find the right insurance coverage to fit your needs! "
Profile photo of Shawn Williams

Shawn Williams

August 27, 2024

5  out of  5
rating by Shawn Williams
"Donavan, did such an amazing job assisting me with all my questions and concerns regarding my automobile coverage.. -Jasmine"
We responded:
"Thank you, Jasmine, for your 5-star review! Charlie Pelt State Farm is here to help make sure you have the right coverage to fit your needs! "
Profile photo of Amy Sosebee

Amy Sosebee

August 27, 2024

5  out of  5
rating by Amy Sosebee
"Very friendly and knowledgeable. Looking forward to working with Donavan for Insurance options that I didn't even realize is available. Thank you!!"
We responded:
"Thank you, Amy, for your 5-star review! Charlie Pelt State Farm is here to help you save on your auto, home, life, and health insurance. "
Profile photo of Nicole Hathcock

Nicole Hathcock

August 27, 2024

5  out of  5
rating by Nicole Hathcock
"I've been with state farm for several years, I have their car insurance, life insurance, home owners insurance I've even used them for investments. I've NEVER been disappointed. Donovan from Charlie's state farm has been extremely helpful, making sure my family and myself are fully covered in all aspects!! Thank you state farm!!"
We responded:
"Thank you Nicole for your 5***** review! Charlie Pelt State Farm strives to provide excellent customer service! We are happy to help make sure you have the right coverage to fit your insurance needs! "
Profile photo of Tiffany Thomas

Tiffany Thomas

August 26, 2024

5  out of  5
rating by Tiffany Thomas
"Our customer service agent today was awesome. He was patient with us, and answered all our questions. He made sure we had a clear understanding of his answers as well. Brandon at State Farm is knowledgeable and he will go above and beyond to help his clients. Thank you so much for everything Brandon."
We responded:
"Thank you, Tiffany, for your 5-star review! We strive to provide excellent customer service and to help you find the right insurance coverage to fit your needs! "
Profile photo of Samalia Stewart

Samalia Stewart

August 23, 2024

5  out of  5
rating by Samalia Stewart
"This staff is amazing😍 Donovan was so patient, helpful, friendly and genuinely cares about the customer getting the best coverage, keep up the good work!💯❤️❤️"
We responded:
"Thank you for your 5***** review!!!! We strive to provide exceptional customer service, and to help you find the right insurance coverage to fit your needs!"
Profile photo of Joseph Bailey

Joseph Bailey

August 23, 2024

5  out of  5
rating by Joseph Bailey
"Donovan was exceptional, he was able to be me out of a terrible policy with another company that had been gouging me for over a year. With his knowledge and expertise I was able to save hundreds, literally. Thank you!!"
We responded:
"Thank you, Joseph, for your 5***** review! We are happy to hear that you found the right insurance coverage to fit your needs! "
Profile photo of Holly Barnes

Holly Barnes

August 23, 2024

5  out of  5
rating by Holly Barnes
"Donovan has been a great help!"
We responded:
"Thank you, Holly, for your 5-star review! Charlie Pelt State Farm is here to help you with all your insurance needs! "
Profile photo of Dale Nieman

Dale Nieman

August 22, 2024

5  out of  5
rating by Dale Nieman
"Amber is always so nice and helpful with any questions that I have. And she has been so knowledgeable about the discounts available for my grandson. Since I have three sons I knew that boys are expensive on car insurance but it's been 36 years since our oldest was 16 and everything is higher !!! I so appreciate that Amber takes the time to explain the various discounts. Thank you Amber for being so caring and helpful."
We responded:
"Thank you, Dale, for your 5***** review! The team at Charlie Pelt State Farm want to make sure you have the right insurance coverage to fit your needs!"
Profile photo of Topeka Johns

Topeka Johns

August 21, 2024

5  out of  5
rating by Topeka Johns
"I had the pleasure of talking to Donovan about my policy. He was very friendly and provided great service and was very helpful and answered all of my questions. I liked how when he said he would call back at a certain time he did just that."
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm strives to help you choose the right auto, home, life, and health coverage to fit your needs. "
Profile photo of Lacey Turner

Lacey Turner

August 21, 2024

5  out of  5
rating by Lacey Turner
"Brandon was simply amazing!! Very personable and super friendly. Very knowledgeable!! Exceeded my expectations!! State farm is blessed to have this guy on the payroll!!!"
We responded:
"Thank you, Lacey, for your 5-star review! Charlie Pelt State Farm strives to provide excellent customer service! We love having Brandon on our team! "
Profile photo of Mallory Lima

Mallory Lima

August 21, 2024

5  out of  5
rating by Mallory Lima
"Charlie was very polite and informative."
We responded:
"Thank you for your 5-star review! We strive to provide excellent customer service and to help ensure you have the right coverage for your auto, home, life, and health needs!"
Profile photo of Jody Jackson

Jody Jackson

August 21, 2024

5  out of  5
rating by Jody Jackson
"Great job.When I needed the windshield, replacement I called State Farm. Talk to them about it windshield guy called me the next day and it was replaced that afternoon. Great job"
We responded:
"Thank you, Jody, for your 5***** review! We strive to provide excellent customer service! Charlie Pelt State Farm is here to help you and your loved ones! "
Profile photo of Brody Price

Brody Price

August 20, 2024

5  out of  5
rating by Brody Price
"Donavan was very helpful, clear, and direct. He provided me with all the information I needed to make an informed decision."
We responded:
"Thank you, Brody, for your 5-star review! Charlie Pelt State Farm aims to help you make sure you get the right coverage to fit your needs!"
Profile photo of Donna

Donna

August 17, 2024

5  out of  5
rating by Donna
"I needed to go to the office and pay my life insurance,they are always so polite and nice, I really appreciate the way that they treat their customers!! Zarina Harland does a great job!! The other people in the office are ABSOLUTELY AMAZING AND VERY HELPFUL"
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm strives to provide our customers with excellent customer service, and to help make sure you have the right auto, home, life, and health insurance coverage!"
Profile photo of Anthony Powell

Anthony Powell

August 16, 2024

5  out of  5
rating by Anthony Powell
"When calling Charlie pelt State Farm please ask to speak with Donavan! He is very humbled, respectful, and will get the job done. Best customer service I seen so far."
We responded:
"Thank you, Anthony, for your 5***** rating! Charlie Pelt State Farm strives to provide excellent customer service, and to help you find the right coverage for your insurance needs! "
Profile photo of Delores Paschall

Delores Paschall

August 15, 2024

5  out of  5
rating by Delores Paschall
"My insurance carrier is no longer servicing Georgia clients. After getting frustrated with new insurance quotes, I was referred to Crystal and I’m so happy that I did! She was helpful, personable, and looked out for my best interest! I’m now a happy camper!"
We responded:
"Thank you, Delores, for your 5-star review! We are happy to hear we were able to help find you the right insurance coverage for your needs! "
Profile photo of Terry Lewis

Terry Lewis

August 15, 2024

5  out of  5
rating by Terry Lewis
"I did a follow up call with State Farm insurance agent Donovan spoke with me this morning went over. Everything extremely well was very nice very polite and took time to answer all my questions. so if any of you guys are looking for any type of insurance, give State Farm a call and just ask for Donovan"
We responded:
"Thank you, Terry, for your 5-star review! Charlie Pelt State Farm is here to help you with all of your insurance needs, whether it's auto, home, life, or health! "
Profile photo of Komisha Davis

Komisha Davis

August 12, 2024

5  out of  5
rating by Komisha Davis
"Awesome customer service! Very helpful with assisting the situation I had!"
We responded:
"Thank you for your 5-star review! Charlie Pelt State Farm strives to provide excellent customer service, and to provide you with the right coverage for your insurance needs! "
Profile photo of Latoya Mitchell

Latoya Mitchell

August 9, 2024

5  out of  5
rating by Latoya Mitchell
"It's wonderful I'll tell all of my friends and family"
We responded:
"Thank you for your 5-star review! We appreciate you spreading the word! We strive to provide excellent customer service! "
Profile photo of Precision Plumbing & Septic

Precision Plumbing & Septic

August 6, 2024

5  out of  5
rating by Precision Plumbing & Septic
"They handle my business with the utmost care. Always go above and beyond to help me when I'm need. Just a great company all around to work with. Charlie is the man!"
We responded:
"Thank you for your 5* review! Charlie Pelt State Farm is here to help you with all your insurance needs! "